Start a jewellery or watch claim

Step 1 of 7 – About you

Your Name(Required)

Enter your first and last name as appeared on the insurance schedule

First Last

Your Home Address(Required)

Insert your home address

Street Address City ZIP / Postal Code

Verify you are a human

Your Email(Required)

Phone Number(Required)

Date of birth(Required)

This is the date of birth of the main or joint proposer on the schedule.

DD slash MM slash YYYY

Your insurer / product(Required)

Your policy number(Required)

How do you pay your premium?(Required)

Date of incident(Required)

This is the date the incident or loss actually happened.

MM slash DD slash YYYY

Date you discovered the incident(Required)

This is the date the you discovered

MM slash DD slash YYYY

Type of loss(Required)

Type of item(Required)

Select all that apply.

Coin Collection

Collection / Memorabilia

DJ Equipment

Earring / Bracelet

Engagement Ring

Eternity Ring

Fine Art

Gold Chain / Medallion

Items in Safety Deposit

Musical Instrument in Home

Musical Instrument Outside Home

Stamp Collection

Watch not within a Collection

Watch within a Collection

Wine Collection

Select the brand of watch you're making a claim for.

What is the serial number of the watch you're claiming for?(Required)

This is usually located on a purchase receipt, invoice or a bespoke watch card.

Location of loss(Required)

Insert the place where the incident took place. This could be at your home or anywhere in the world.

Street address Town / City Postal code

Has the incident been reported to police?(Required)

It is a requirement to report your loss or theft to the local policy prior to submitting a claim.

Yes

Not applicable

Why has the incident not been reported?(Required)

Please enter the police reference(Required)

Has the incident been reported on the Report My Loss Register?(Required)

It is a requirement to report your loss to https://www.reportmyloss.com/uk for accidental loss and theft claims.

Yes

Not applicable

Why has the incident not been reported on the My Loss Register?(Required)

Please enter the Report My Loss reference(Required)

Enter full details of the incident(s)(Required)

If your claim results in a cash settlement, we need your bank details to initiate a BACS transfer to you.

Name on your bank account(Required)

Please enter the name(s) on your bank account as they appear on your statement.

Your sortcode(Required)

Your account number(Required)

Upload latest valuation or receipt

Upload the latest valuation, receipt or any other proof of ownership of the item.

Max. file size: 128 MB.

Upload a photo of the item

Upload latest photo of item, showing any reported damages.

Max. file size: 128 MB.

Upload a video

Upload a video showing damages or explaining the event.

Max. file size: 128 MB.

Please provide additional information to support your claim

By submitting your claim, you understand and agree to the following:

If you, or anyone acting on your behalf, knowingly makes a claim which is in any way dishonest, false, fraudulent or exaggerated, this policy will become invalid. This means that we will not pay the claim or any subsequent claim, and your policy will be cancelled from the moment the dishonesty, falsehood, or fraud occurred. In addition, we may recover amounts we have already paid in respect of the claim.
In the event of dishonesty, falsehood or attempted or actual fraud, your details may be shared with relevant insurance industry databases and law enforcement authorities, and this may result in future insurance being denied, and you may be prosecuted.

Confirm you have read and agree(Required)

By ticking this box, I can confirm I have read and understood the above.

Allow your claim information to be passed on(Required)

By ticking this box, I acknowledge my claim information will be passed to the Stanhope, the broker, and the relevant insurer.

Start a jewellery or watch claim

Please complete the form below. Be sure to include all information that may help process your claim.

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